Intelligent Assistant

Artisol's Intelligent Assistants use NLP technology to respond to customer enquiries 24/7 on your website.

The key to the success of this solution lies in the fact that your customer experiences a human interaction, requesting and receiving information in their natural language.

  • Intelligent Assistants automate all repetitive queries & pre-qualify complex queries for hand-over to the most appropriate live agent.
  • We utilize centralized Intelligent Knowledge Base to ensure consistent, real-time information is delivered in the fastest, most appropriate and understandable way.
  • We can ensure that your Intelligent Assistant never forgets to promote cross-sell/up-sell opportunities, detects interest and pre-qualifies sales leads.

By providing your organization with the Intelligent Assistant, we can drastically reduces costs, whilst enhancing customer satisfaction and loyalty.

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Customer experience is the only true differentiator
Complexity equals confusion
Does your customer understand?
Do you understand your customer?
Information understood equals intelligence
Customers need to feel empowered
We redefine customer experience
Simplicity breeds efficiency
Simple processes improve customer loyalty
Reduce cost
Boost satisfaction
And increase control
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